descriptionNOTE: Large quantities/sizes of any product may have to be special ordered. If that's the case, customers must allow a minimum of 10 business days for a new supply to arrive at our warehouse. Some products could arrive sooner, some later. Cancellations are not allowed because an item becomes 'out of stock' soon after the customer places the order, the 'out of stock' product will ship as soon as it arrives at our warehouse. What do we consider large quantities/sizes of our products? Some examples are products classified as bulk or that include the word 'bulk' in the product's name, products offered in 5+ lbs., expensive EO's offered in 1+ lb. and certain quantities of packaging materials. If it's important for you to know before placing an order if a certain quantity's in stock, please email firstname.lastname@example.org and inquire before placing the order. The nature of our business is such that what is in stock in the morning may not be in stock in the afternoon. All products are subject to prior sale.
NOTE: If we unexpectedly encounter a problem with the packaging material used to pack the product you ordered (defective/missing part or delivery to us delayed for any reason including road/weather conditions or the manufacturer has a manufacturing delay, etc.) we cannot ship until the correct packaging part/material is delivered to us. Please understand this and do not place an order if this paragraph presents a problem for you. In 20 years in business we've only had one instance where delivery to us of empty 35 lb. pails/lids was delayed a couple of days. (Rev. 6/19/18)
Our Fair Trade Raw Cane (turbinado) Sugar is a golden-colored sugar with large sparkling crystals and a rich aroma. Recommended for use in creating your own Turbinado Sugar Scrub, recipe appears at the end.
Raw Cane Sugar, also known as Demerara- or Turbinado-style sugar, is made by crushing the freshly-cut sugar cane to squeeze out the juice, rich in vitamins and minerals. The cane juice is heat-evaporated and spun in a centrifuge or turbine to produce the large sparkling golden crystals. Our Raw Cane Sugar has a distinctive color and flavor produced by keeping the sugar cane molasses in and around the crystals. It is not blended, colored or chemically refined.
Being Fair Trade guarantees that the farmers' cooperatives that produced this sugar are paid directly for the cane grown and milled. This means that the farmers can compete with factory farms, cultivate the quality of their crops, send their kids to school and build thriving communities.
Keep in mind that even though this is a food grade product, our products are sold for external applications. The vendor informed us this sugar should be vegan, but they have no written confirmation of this fact. Country of origin: Malawi (Africa). INCI: Sucrose.
SCRUB RECIPE: To 1 cup of sugar, add 6 tablespoons of vegetable or nut oil, stir well. You may continue adding more oil until you reach the consistency you desire. Once done, you may add fragrance or essential oils, stir well.
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OUT OF STOCK ISSUES: If a customer orders a large quantity of a product and all of the product is not in stock when the order is entered into our system, once the new stock arrives we will ship separately whatever quantity we may owe the customer. Most of our restocking orders arrive at our warehouse 5-7 business days after we place a restocking order, sometimes sooner. Should the distiller or vendor inform us restocking will take longer than 7 business days, we’ll promptly notify the customer.
Please note that we do not allow order cancellations for any reason and we don’t allow removal/cancellations of products which become partially or completely out of stock after the customer places an order.
Raw materials/ingredients are dispensed by weight. Many customers ask how many ounces in a pound, there are 16 ounces in one pound. These are not fluid ounces, they are ounces by weight.
EO = essential oil
FO = fragrance oil
Our containers are filled with products to where our commercial digital scales indicate the container should be filled. Some containers will be filled to the top, some will not.
HOW OILS ARE DISPENSED: All our products are dispensed by weight. EO's in 8 oz. through 2 lbs. - amber plastic pharmaceutical-grade bottle. EO's in 5 and 10 lbs. - heavy duty plastic container w/pouring spout, the oil may remain inside the container at least 2 months. EO's in sizes of 25+ lbs. - industry-standard metal or plastic can with a pouring spout, the oil may remain inside the metal can indefinitely and up to 2 months in the plastic pail. It's our decision in which type of pail we dispense the product, metal cans are not readily available. CARRIER OILS - plastic bottles/pails depending on the size ordered, do not need to be transferred to glass unless you wish to do so. FO's - in plastic containers, contents do not need to be transferred to glass unless you wish to do so.
Essential oils in sizes from ½ oz. to 4 oz. are dispensed in amber glass bottles without orifice reducers or glass droppers. If we ever run out of amber glass bottles, we reserve the right to use any other glass bottle available at that time. The only sizes of EO's dispensed with orifice reducers are 1/32, 1/16, 1/8 and 1/4 oz. sizes. If you require bottles/vials with orifice reducers or Eurodroppers, we sell those separately.
HOW TO STORE: Upon receipt, EO's dispensed in plastic bottles MUST be transferred into amber glass bottles. EO's, FO's and BUTTERS should be stored in tightly-sealed containers away from direct light and heat. Many oils could be highly flammable, keep away from open flames. Refrigerating butters could adversely affect the consistency of the butter, please join our Forum if you need to learn how to handle and store products.
S&H QUOTES: Our cart provides all S&H quotes. Please look for the link to enter your zip code and obtain a quote. Shipments weighing over 120 lbs. will not be quoted final S&H by our cart, you’ll be quoted a minimum for which you’ll pay during checkout. We’ll charge the balance due, if any, to the card on file. If you paid with PayPal, we’ll ask you to disburse the amount due, if any, before we ship. S&H provided by our cart is always an estimate, please review our Shipping Policies page if you need more information. We do not accept or allow order cancellations because the customer doesn’t agree to final S&H, please be sure you understand this before finalizing an order.
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